PlayStation

Sony announced they are moving away from physical media and killing the disc drive. What am I supposed to do with 15 years of PS4 and PS5 discs that I paid full price for? Forcing everyone onto overpriced digital store with zero resell value.

Subscription price increased, game prices increased, console prices increased, support quality dropped to absolute zero.

Service client totalement inexistant. Le bot tourne en boucle et raccroche au nez. Impossible de parler à un être humain.

Digital games cost $70 while physical copies in retail stores are $45. Now they want to eliminate the disc drive completely so they can monopolize game prices. Vote with your wallet, do not support this.

PS5 disc drive shortage is a disgrace. Selling a console without a drive and not manufacturing enough drives to meet demand.

Got charged $120 for an auto-renewing subscription I cancelled on my console months ago. Bank had to issue a fraud claim because Sony refused to refund.

Compré el lector de disco en PlayStation Direct, cancelaron el pedido con una excusa y llevan dos meses sin devolver el dinero. Una estafa total.

Customer support is non-existent. Phone line says 'call volumes are high' and automatically hangs up on you. Online chat is an endless loop of automated bots that don't understand basic questions. How is this company allowed to operate like this?

Cannot even change account email address without contacting support, but support is closed 90% of the time. Stuck with an old email and cannot access security codes.

Charged twice for a 12-month PS Plus renewal. Contacted support with bank statements showing both charges. They refused to refund the second charge and offered 'store credit' instead! That is literally illegal.